Privacy Policy

1. Scope & Commitment

M-RAO Industries ("Company", "We", "Our") respects your privacy and is dedicated to protecting the personal and corporate information collected through our official portal www.m-rao.in. This policy details our practices regarding the collection, storage, and usage of commercial data provided by clients requesting engineering quotes, technical datasheets, or product support.

2. Information We Collect

We collect corporate and contact details voluntarily submitted when executing RFQs or contacting our sales team:

• Contact Person Name, Designation, and Company Name.
• Official Business Email Address and Telephone / WhatsApp numbers.
• Factory delivery location and technical valve specification requirements (BOM, MTC requests).
• Standard web server telemetry (IP address, browser type, and operating system).

3. How We Use Collected Data

All collected information is used strictly for legitimate commercial and engineering purposes:

• Preparing formal commercial quotations, technical dimensional drawings, and datasheets.
• Processing valve orders, arranging freight logistics, and issuing EN 10204 3.1 Material Test Certificates.
• Responding to customer support calls or scheduling technical callbacks.
• Fulfilling mandatory ISO 9001:2015 traceability and quality audit requirements.

4. Non-Disclosure & Data Protection

M-RAO Industries maintains strict non-disclosure controls. We do NOT sell, trade, rent, or lease client data to third-party marketing entities. Information is shared only with authorized logistics carriers or legal regulatory bodies when mandated by Indian statutory law.

5. Cookies & Tracking Technologies

Our site utilizes functional cookies to facilitate seamless menu navigation and form submission state retention. You can manage or disable cookie settings in your browser at any time without restricting your access to essential product information.

6. Contact Information

For inquiries regarding data privacy compliance, please contact our administrative head office: